W A R N E R   M U S I C   G R O U P

Songwriter Portal

Analytics and revenue data for songwriters

T H E   T E A M

Developed team leadership and scaled the team from 15 to 27, including:

  • Product Designers

  • UX Research

  • Design System

  • Design Ops

T H E   C H A L L E N G E

Communicating royalty information to their songwriter clients was an extremely manual and laborious process for Warner Chappell Music, the publishing arm of Warner Music Group. In addition, due to the manual process, there was often a lag in reporting and it was challenging for songwriters to access their royalty data quickly and easily. This drove a lot of frustration among songwriters, and was a significant expense and risk for Warner Chappell.

A C T I O N

We conducted a broad user research study to identify critical data points and insights for both songwriters and Warner Chappell A&R, and based on those findings designed a simple, yet robust portal to deliver those insights to WCM clients. 

R E S U L T

Web and mobile applications radically reduced effort and time to deliver royalty information by WCM and increasing satisfaction among songwriter clients.

S O N G W R I T E R   D A S H B O A R D

At-a-glance overview of songwriters’ account:

  • Current and future royalties

  • Snapshot of active deals

  • On-demand statement

R O Y A L T Y   A N A L Y T I C S

User-research driven royalty analytics featuring:

  • Breakdown of royalties

  • Top songs, sources, income groups and territories

  • Drill-down to detail on each category

F U L L - F E A T U R E D   N A T I V E   M O B I L E   E X P E R I E N C E

  • Designed to optimize mobile experience

  • Provides ubiquitous access to clients

  • Intended as a foundation to broaden WCM relationship with songwriters

S O N G W R I T E R   D E T A I L

Full administrative control of songwriters’ user accounts

Explore More Work